At St.herb, your trust is our priority. We truly understand that when you place an order, especially for personal or specialized products, you expect a delivery process to be secure, private, reliable, and completely transparent. That’s why we have designed our shipping system with the highest standards in mind, ensuring your order reaches you safely no matter where you are in the world.
Every package is handled with care from the moment it leaves us until it arrives at your doorstep. Whether you are buying for yourself or sending a gift to someone special, you can count on us for consistent, professional, and dependable delivery.
Discreet & Secure Packaging
Your privacy is our priority. So, your order will always be shipped in plain, unmarked packaging with no company branding or product labels on the outside. This means:
- No one will know what’s inside the package
- No product names or sensitive information will ever be visible
- The packaging is sealed securely to protect your items
We use high-quality materials to keep your products safe during transit, ensuring they arrive in excellent condition. Our discreet packaging helps you feel confident and comfortable ordering every time.
Worldwide Delivery You Can Trust
We proudly ship to customers across the world. To guarantee a smooth and dependable delivery experience, we work with internationally trusted courier services, DHL, and other reliable partners.
Here’s what you can expect:
- Fast and trustworthy delivery to most countries.
- Adaptive shipping methods based on your location, order size, and local regulations.
- Real-time tracking updates, so you can follow your package from dispatch to arrival.
- Professional handling every step of the way.
Our team carefully evaluates the best delivery for every order to ensure it arrives as efficiently as possible, while also complying with local customs rules and regulations.
Shipping Costs
We aim to make international shipping simple and fair for every customer:
- Standard Shipping: $10 USD flat-rate for international orders with an estimated arrival of 7-14 business days
- Express Shipping: For customers who prefer a faster delivery option, we also offer DHL Express Shipping. This service is billed at the actual shipping cost based on your location, package weight, and parcel dimensions
- Free shipping: Automatically applied free Standard Shipping for orders over $100. And free Express Shipping for orders over $200.
Important note: Some remote or restricted locations may not qualify for free shipping. The exact shipping cost will always be clearly displayed at checkout before you complete your order..
What You’ll Receive With Every Order
To make your experience smooth and trustworthy, every shipment includes:
- A tracking number so you can monitor your delivery at any time
- Assistance with customs clearance, if required
- Responsive customer support for any shipping or delivery questions
- Careful handling from start to finish, ensuring your package arrives in perfect condition
Our dedicated support team is always ready to help. If you ever have questions regarding your shipment, delays, tracking, or delivery options, we’re here to provide clear answers and dependable assistance.
– Our goal is simple: deliver your order to you on time, in perfect condition, and with total discretion. –