Terms & Conditions
Welcome to stherb.com. We are committed to protecting your privacy, ensuring data security, and maintaining full transparency in how your information is handled.
1. User Information
We collect personal information only when necessary to provide services, fulfill orders, and improve user experience.
- Full name
- Billing and shipping address
- Phone number and email address
- Order details and transaction records
- Payment method information (excluding full credit card numbers)
When visitors leave comments on any page of our website, we collect the data that is shown in the comment form, along with IP address and browser user-agent data for spam detection and security.
If you upload images, avoid embedding location data (EXIF GPS), as it may be extracted by visitors.
2. Use of Cookies
Cookies help us improve functionality, performance, and your overall browsing experience.
- Maintain login sessions
- Store display and viewing preferences
- Retain items in your shopping cart
- Support analytics and security operations
Cookie Types:
Session cookies (temporary) • Login cookies (2–14 days) • Preference cookies (up to 1 year) • Post-edit cookies (24 hours)
3. Embedded External Content
The Website may embed videos, images, social media integrations, and interactive features from third-party websites, platforms, or services (“Embedded Content”). Third-party embedded content operates independently from this Website. By using Embedded Content, you agree that third parties may collect, process, and use personal data in accordance with their privacy policies and terms of use.
4. Data Retention Practices
The Company shall retain personal data only as long as needed for order fulfillment, account management, customer service, regulatory compliance, dispute resolution, and contractual rights enforcement. Retention periods are determined based on the nature of the data, legal and regulatory requirements, operational needs, and risk management considerations. Where applicable, personal data may be retained to comply with statutory obligations or to establish, exercise, or defend legal claims. Upon expiration of the applicable retention period, personal data shall be securely deleted, anonymized, or otherwise rendered inaccessible in accordance with applicable data protection laws and the Company’s internal data governance policies.
5. Data Protection & Security
Our commercially reasonable and industry-standard technical and organizational security measures consist of SSL encryption for data transmission, secure payment processing platforms, firewalls, and restricted access controls to protect personal information. These measures protect information from unauthorized access, disclosure, alteration, and destruction.
We never sell, trade, or rent your personal data.
6. Sharing of Information
We do not sell, rent, or trade personal information to third parties. Personal data may be disclosed only to carefully selected third-party service providers where such disclosure is necessary for the operation of our business and the delivery of our products and services, including but not limited to payment processing, logistics and shipping, information technology support, and regulatory or compliance-related functions. Any such disclosure is made strictly for the purposes authorized by the Company. We may also disclose personal information where such disclosure is required by applicable law, regulation, legal process, or governmental request, or where disclosure is reasonably necessary to protect our legal rights, enforce our agreements, prevent fraud or unlawful activity.
7. User Rights
- Access your personal information
- Request corrections
- Request deletion (subject to legal obligations)
- Restrict data processing
8. Policy Updates
This policy may be updated periodically. The most current version will always be available on this page.
9. Contact Information
If you have any questions or concerns regarding this policy, please contact our support team. We are always happy to assist you.
© St. Herb. All rights reserved.